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Terms & Conditions

Licence No: 6180034710


Terms and Conditions

Mountford Wines is an Australian Registered Business
Business Registration Number: 8921481Z
Australian Business Number: 79 460 756 071
Liquor Licence Number: 6180034710

www.mountfordwines.com.au is the online portal for Mountford Wines it provides news and information on Mountford Wines and Tangletoe Cider. It also allows customers the opportunity to purhase wines and ciders online.

www.mountfordwines.com.au also allows customers to become Mountford Wine and Cider Club members which entitles members to purchase from the catalog at club member prices.

If you wish to buy wine from us you are agreeing to abide by the terms and conditions set out below.

Age

Under the Liquor Control Act 1988, it is an offence: to sell or supply liquor to a person under the age of 18 years on licensed or regulated premised; or for a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises.

We will not sell wine to anyone less than 18 years of age.
By placing an order you confirm that you are at least 18 years old.

Payment Options

Payment details are to be given when placing your order, by the following method:-

Credit Cards

Using PayPal we accept credit card or PayPal account payments.
Credit Card payments can be used when ordering using telephone, fax or mail.
Credit Card regulations stipulate that we cannot accept credit card orders from anyone other than the credit card holder. Please ensure that you provide us with your credit card number and expiry date, as incorrect information could delay the shipment of your order. Your credit card will only be charges prior to the goods being despatched.

Prices

Mountford Wines is an Australian Company subsequently all pricing on this website is in Australian Dollars.

All prices are inclusive of WET (wine equalisation tax) of 29% and GST (goods and service tax) of 10%, which is added after the 29% WET, unless stated otherwise. Wine & Cider Club prices are inclusive of freight within Australia. 

Overseas
At this stage it is not possible to ship wines and ciders out side of Australia, however if you are interested in purchasing outside of Australia please contact us via the Contact Us page.

Security and Privacy

Mountford Wines recognises that your privacy is very important to you and that you have a right to control your personal information. We know that you care how information about you is used and shared and we appreciate your trust that we will do so carefully and sensibly.

This notice describes our privacy policy. By visiting our website you are accepting the practices described in this Privacy Notice.

What personal information do we gather?

The information we learn from customers helps us personalise and continually improve your shopping experience with us.

We record the following information
  • Information you give us: We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our site and communicating with you.

  • Other information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," to track your purchases and when you are logged onto our site. If you have cookies switched off you will not be able to purchase from this site or log in for special members' pricing or offers.
What about cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognise your browser and to provide features such as storage of items in your shopping cart and logging in or out of the website.
The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However cookies allow you to take full advantage of some of our features, and we thus recommend that you leave them turned on.

Do we share the information we receive?

We will not collect any personal information about you except when you knowingly provide it. We know that providing personal information is an act of trust and we take this seriously. Under no circumstances will your personal information be used for any other purpose than intended. We will not supply or sell these details to any third party whatsoever.

How secure is information about me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts sensitive financial information you input during the ordering process. Our Secure Certificate is supplied by Geotrust Australia.

Delivery
You should recieve your delivery within 2-3 weeks from dispatch. If you do not please contact us via telephone telephone (08)97761345 or email mail@mountfordwines.com.au

Sales and Returns
If you are not happy with any of the wines or ciders we have sent to you we will exchange or refund them within 14 days of delivery. We are not responsible for wines lost in transit to us. Refunds will be made to the credit card used to make the purchase.

Cancellations
If you wish to cancel your order you must notify us by telephone (08)97761345 or email mail@mountfordwines.com.au within 48 hours of placing your order. If you do so the full amount will be refunded to the credit card used to make the purchase.

General

We will not be liable for any delay in or failure to perform obligations if that delay or failure is caused by circumstances beyond our control.